Naturehike Official Store Shopping Tips:

* All items in our store are 100% original Naturehike Brand, 1 year warrantee guaranteed, and we will always be at your service for any

question with our products;

* Please do leave your information correctly: full name, phone number, address, zip code, etc, to make sure you can receive the parcel in time;

* Every order will be delivered in 1 work day after payment received, in case there is any problem, we will send message to you at first time.

* When parcel received, please check it before signed. If anything damaged, you can reject the parcel, then carrier will return it to us, and we

will re-send you a new one;

* In case there is any problem with product, please contact with us first, no need to open any dispute, we will do our best to offer you

a perfect solution, also please note we will be always at your service;

* We offer different shipping ways for different products:

> Commercial express (DHL, Fedex, UPS, Aliexpress Premium Shipping): delivery time 7~15 days, fast but expensive, mostly used for

parcel above 2kgs;

> Aliexpress Standard Shipping: delivery time 20~50 days, normally around 30 days for popular countries. This is the official shipping way

of Aliexpress, normal price with reasonable delivery time;

> E-packet: available for only a few countries, normal delivery time around 30 days.

> E-ems: available for several countries, faster than E-packet, but more expensive.

> SPSR: Available for Russia only, fast and not expensive, consignee need to provide passport and personal tax info to Custom.